Great Diamond
Gems and Jewellery
Frequently Asked Question
Necklace is made with a special silk thread for your convenience to adjust the necklace at the best position that fits you. However, the thread's tenacity may wear out in time and thus we recommend replacing the thread every year.
For information regarding replacing new thread for the necklace, please contact our store staff for inquiry.
Adjustment is possible with fees applied.
Please kindly contact our store staff for this service as the design and the materials of the ring may limit the possible adjustment to be made.
We inlay diamonds, pearls & gems with upmost care but with different storage conditions and ways of wearing, it may be possible for metal to deform or for abrasion to occur, which may lead to the loosening of the gems. Should such situation occurs, please bring your ring to our store for our examining and repairing.
We provide the service to change earring to pierce or vice versa. However, please note that such change would not be possible for every earring / pierce due to the original design and materials.
Please bring your remaining earring to our shop for us to re-create a new one for you. However, please note that the feasibility for re-creating is decided by the earring's design and materials.
We will judge whether a pendant can be repaired or not by its materials, design and also the broken point. Please bring your pendant to our shop and we will estimate the fee and time it needs for the repairing.
We can make adjustment to the length of your pendant in various ways. Please contact our store staff for further discussion. However, please note that the length adjustment may be unfeasible due to the special design and also the materials of the pendant.
The standard notation of the ring size is different in each country. In Myanmar, the size is 1 to 27 with each size going up by 1mm longer in circumference and 1/3 mm longer in diameter. Please note that with the different designs, ring of the same size may not fit exactly the same on finger. We recommend that you try our ring first before you purchase.
| Myanmar | United States | England | Circumference |
|---|---|---|---|
| 7 Size | 4 | H | 47.1mm |
| 8 Size | 4 1/2 | I | 48.2mm |
| 9 Size | 5 | J | 49.2mm |
| 10 Size | 5 1/2 | K | 50.3mm |
| 11 Size | 6 | L | 51.3mm |
| 12 Size | 6 1/2 | M | 52.4mm |
| 13 Size | 7 | N | 53.4mm |
| 14 Size | 7 1/2 | O | 54.5mm |
| 15 Size | 8 | P | 55.5mm |
| 16 Size | 8 | P | 56.6mm |
Please make an appointment with our store staff regarding our cleaning service. We will inform you the fee and time needed for the cleaning during the appointment.
We recommends that cleaning needs to be done at least once a year in order to keep the luster of shine of your purchased jewellery.
* Please note that all purchased items from "Great Diamond Gems and Jewellery" cannot be returned, exchanged or for re-buying.
* Please note that all purchased items from "Great Diamond Gems and Jewellery" cannot be returned, exchanged or for re-buying.
Please bring your pierce to our shop for us to find you a new catch that would most fit your pierce.
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+959777161143
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